Privacy Policy

Introduction

InHouse Market Inc. (“InHouse” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you use the InHouse platform (our “Platform,” as defined in the Terms of Use) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

●      On this Platform.

●      In email, text, and other electronic messages between you and this Platform.

●      Through mobile and desktop applications you download or access from our Platform, which provide dedicated non-browser-based interaction between you and this Platform.

●      When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

●      Us offline or through any other means outside of the Platform, or by any third party (including our affiliates and subsidiaries); or 

●      Any third party, including our affiliates and subsidiaries, including through any application or content (such as advertising content) that may link to or be accessible from or through the Platform.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Platform. By accessing or using this Platform, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 

This Privacy Policy applies with equal force to both Hosts and Guests (as those terms are defined in the Terms of Use), except where we may distinguish between them herein. 

Children Under the Age of 18

Our Platform is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Platform. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Platform or through any of its features, register on the Platform, make any purchases through the Platform, use any of the interactive or public comment features of this Platform, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@tryinhouse.com.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Platform, including information:

●      By which you may be personally identified, such as name, postal address, email address, or telephone number (“personal information”);

●      That is about you but individually does not identify you, such as order contents and history, user geographic location (used to confirm eligibility for use of the Platform), rental property location and information, and payment information; and/or

●      About your internet connection, the equipment you use to access our Platform, and usage details.

We collect this information:

●      Directly from you when you provide it to us, whether at signup/registration, checkout/point of sale, or accessing any auxiliary services or platforms we may provide as part of the Platform.

●      Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

●      From third parties, for example, from rental booking platforms or other software providers who may disclose personal information to us regarding hosts of rental properties, or from property hosts who may disclose personal information about guests staying at their properties

Information You Provide to Us  

The information we collect on or through our Platform may include:

●      Information that you provide by filling in forms on our Platform. This includes information provided at the time of registering to use our Platform, subscribing to any of our services, posting or providing material, purchasing or browsing for purchase of products and services offered for sale on our Platform, or requesting further services. We may also ask you for information when you enter a promotion sponsored by us, and when you report a problem with our Platform. 

●      Records and copies of your correspondence (including email addresses), if you contact us.

●      Your responses to surveys that we might ask you to complete for research purposes, or your contributions to our Front Desk platform. Please see Surveys and Front Desk paragraphs, below.

●      Details of transactions you carry out through our Platform and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Platform.

●      Your search queries on the Platform.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Platform, or transmitted to other users of the Platform or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although you may set certain settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Platform with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Surveys

From time to time, we may offer surveys to Platform users that invite them to provide feedback about products and services offered via our Platform. These surveys will be offered on an opt-in basis, and users may from time to time be compensated via discount codes to be applied towards purchases made on the Platform, in our sole discretion. Survey responses may contain personal information, which we may use for our own internal purposes or disclose or sell to third parties. 

Front Desk 

We may offer users the ability to post content to our “Front Desk” digital product, which will be visible to both property hosts and future guest users on stay. If you choose to post content containing personal information to the Front Desk product, your contribution may contain your name, picture, content you provide such as product ratings, and any other information that you may choose to provide (“Front Desk Content”). By contributing content to the Front Desk, you understand and agree that your Front Desk Content contributions will be visible to other users on the Front Desk product platform, and that we may republish, disclose, or sell any Front Desk Content in our sole discretion.

Information We Collect Through Automatic Data Collection Technologies  

As you navigate through and interact with our Platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

●      Details of your visits to our Platform, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Platform.

●      Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). At this time, we do not respond to Do Not Track (DNT) signals. The nature of how third parties may collect or receive personally identifiable information is disclosed in this Privacy Policy. To learn more about how Do Not Track signals work, please visit http://allaboutdnt.com/

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Platform and to deliver a better and more personalized service, including by enabling us to:

●      Estimate our audience size and usage patterns.

●      Store information about your preferences, allowing us to customize our Platform according to your individual interests.

●      Speed up your searches.

●      Recognize you when you return to our Platform.

The technologies we use for this automatic data collection may include:

●      Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Platform. 

●      Web Beacons. Pages of our Platform and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related Platform statistics (for example, recording the popularity of certain Platform content and verifying system and server integrity). 

●      Geofencing. We use geofencing technology currently provided by RADAR.com in order to confirm that users of our Platform are physically present in the appropriate geographic locations in order to carry out transactions on the Platform.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Platform are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Platform. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

●      To present our Platform and its contents to you.

●      To provide you with information, products, or services that you request from us.

●      To fulfill any other purpose for which you provide it, including but not limited to fulfilling purchase orders, payments, and other financial transactions that may take place via the Platform.

●      To provide you with notices about your account, including expiration and renewal notices.

●      To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

●      To notify you about changes to our Platform or any products or services we offer or provide though it.

●      To allow you to participate in interactive features on our Platform, such as but not limited to providing Front Desk Content.

●      In any other way we may describe when you provide the information.

●      For any other purpose with your consent.

We may also use your personal information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please opt out of programs permitting us to share your personal information with third party vendors and merchants who may sell goods and services on the Platform or contact us at support@tryinhouse.com. For more information, see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose or sell aggregated and/or anonymized information about our users, and information that does not identify any individual, without restriction. Such information may contain data on purchase and usage patterns on the Platform as well as behavioral data. Except as set forth in this privacy policy (e.g., regarding opt-in consumer surveys or contributing content to the Front Desk product platform), we do not sell personal information to any third parties. We do not sell personal information to third parties where users opt out of such sales.

We may disclose personal information that we collect or you provide as described in this privacy policy:

●      To our subsidiaries and affiliates.

●      To contractors, service providers, and other third parties we use to support our business, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

●      To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of InHouse’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by InHouse about our Platform users is among the assets transferred.

●      To third parties to market their products or services to you if you have not opted out of these disclosures, which we provide an opportunity for you to opt out from at the point of purchase. For more information, see Choices About How We Use and Disclose Your Information.

●      To fulfill the purpose for which you provide it. For example, if you give us an email address, mailing address and payment information to purchase a product via our Platform, we will transmit the information to our designated courier and payment processor in order to complete that transaction. 

●      For any other purpose disclosed by us when you provide the information.

●      With your consent. For instance, we provide the opportunity at the point of purchase to opt out of disclosure of your personal information to a merchant or vendor who offers goods and services for sale on our Platform, and from whom you have purchased or shown interest in purchasing goods and services (such as by placing an order in your digital shopping cart); if you do not opt out, you agree you are consenting to such disclosure.

We may also disclose your personal information:

●      To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

●      To enforce or apply our Terms of Use, Terms of Sale and other agreements, including for billing and collection purposes.

●      If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of InHouse, our customers, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

●      Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

●      Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by using the corresponding prompts at the point of purchase or by sending us an email with your request to support@tryinhouse.com. 

●      Promotional Offers from the Company. If you do not wish to have your email address or other contact information used by InHouse to promote our own or third parties’ products or services, you can opt out by logging into the Platform and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to support@tryinhouse.com. This opt-out does not apply to information provided to InHouse as a result of a product purchase, warranty registration, product service experience or other transactions.

●      Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by logging into the Platform and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to support@tryinhouse.com.  

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s Platform.

Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

 

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Platform and visiting your account profile page.

You may also send us an email at support@tryinhouse.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Platform, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Platform users. Proper access and use of information provided on the Platform, including User Contributions, is governed by our terms of use Terms of Use.

Residents of certain states, such as California, Nevada, Colorado, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. 

California

We do not meet the minimum requirements obligating us to abide by the provisions of the California Consumer Privacy Act (“CCPA”). However, we voluntarily offer many of the protections of the CCPA. The categories of personal information that we collect are name, phone number, mailing address, e-mail address, IP addresses, and payment card information. We use these categories of personal information only to fulfill services requested on our Platform and to promote our own and third parties’ products and services to you, as set forth in this Privacy Policy.

We currently do not sell any of your Personal Information to third parties except as disclosed in the Surveys and Front Desk sections of this Privacy Policy. We do disclose Personal Information to third party merchants and vendors who offer goods and services for sale on our Platform when (i) you have not opted out of such disclosure and (ii) you have purchased goods and services from the third party via our Platform or demonstrated interest in purchasing goods and services from that third party, such as by placing an item for potential purchase in your digital shopping cart, and otherwise as necessary to fulfill services requested on our Platform. For example, we may share your payment card information with our payment processor.

California’s Online Privacy Protection Act (Cal. Bus. & Prof. C. §§22575-22579) (“CalOPPA”), requires website operators to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers with the ability to exercise choice regarding the collection of personally identifiable information of a consumer over time and across third party websites and apps, to the extent the operator engages in that collection. At this time, we do not respond to Do Not Track (DNT) signals. This law also requires website and app operators to disclose whether third parties may collect personally identifiable information about their users’ online activities over time and across different websites and apps when the users use the operator’s website or app. The nature of how third parties may collect or receive personally identifiable information is disclosed in this Privacy Policy. To learn more about how Do Not Track signals work, please visit http://allaboutdnt.com/.

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@tryinhouse.com.

Other States

In certain contexts, Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

●      Confirm whether we process their personal information.

●      Access and delete certain personal information.

●      Data portability.

●      Opt-out of personal data processing for targeted advertising and sales.

In certain contexts, Colorado, Connecticut, and Virginia also provide their state residents with rights to:

●      Correct inaccuracies in their personal information, taking into account the information's nature processing purpose.

●      Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects. 

To exercise any of these rights please e-mail us at support@tryinhouse.com. Subject to our verification, you must be a resident of the state whose right you are exercising, and we must be otherwise bound by that state’s law. Please allow us 30 days to verify a consumer rights request. 

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: support@tryinhouse.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements. Please see the Surveys section of this Privacy Policy for disclosure of a procedure where we may sell personal information, to which you must opt in before we may do so.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology. 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Platform.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Platform home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the Platform home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Platform and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: 

support@tryinhouse.com